Returns & Exchanges
At Eye 2 Eye, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unused products. If your order isn't quite right, we are here to help you find the perfect replacement or issue a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging and include all tags and documentation to ensure a smooth processing experience.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.